FAQ

  • What is rongoā Māori?

    Rongoā Māori is the traditional Māori system of healing that includes the use of native plants, mirimiri, karakia, and holistic well-being practices passed down through generations.

  • Who are your services for?

    Anyone can recieve rongoā Māori services.

  • Are you ACC registered?

    Please note that I am not ACC registered, and at this stage, it’s not a direction we’re looking to take. We appreciate your understanding.

  • How long is a consultation?

    Initial consultations can take up to 60 minutes. This allows time to explore your health history, current concerns, and overall wellbeing in a holistic way.

    Follow-up consultations are usually up to 30 minutes and focus on reviewing your progress, adjusting your treatment plan if needed, and providing ongoing support.

  • Do you offer mirimiri or romiromi as part of consultations?

    Kāo. Mirimiri and romiromi are not offered as part of consultations. However, if this is a suitable treatment pathway for you, I am happy to recommend trusted practitioners.

  • What is the terrain like for the guided bush tour?

    Mohi Bush offers a range of walking tracks, most of which are flat and easy to navigate. However, please be prepared to walk and stand for up to one or two hours as we wānanga in the ngahere. Please note that the tracks are not wheelchair accessible.

  • What should I bring on our walk into the ngahere?

    Sturdy, comfortable footwear for walking in the ngahere, warm clothing to stay comfortable in changing weather, your medication, a water bottle and a pen for notes.

  • .... But what if it rains?

    Your safety is our top priority. If you’re booked for a Mohi Bush tour and the weather isn’t suitable, we’re happy to offer a full refund or transfer your booking to another date.

  • Can I bring my children on a Mohi bush tour?

    Anyone is welcome to attend tamariki under 4 can attend free of charge, but please note the tracks are not suitable for pushchairs.

Terms of service

  • Refunds

    Guided bush tour: There is a 20% non-refundable fee once you have made your booking. Please ensure you are able to attend before booking a spot. If you give a minimum of 14 days’ notice before the due date of your guided bush tour, the remaining payment will be refunded. If your service is due to start within 14 days we are unable to offer you a refund.

    Booked consultation: If you aren’t able to attend your booked consultation, your account will be credited for another date. If you do not attend your booked appointment and have not made prior contact, the booking will be treated as a no-show and is non-refundable.

    Use the form below to contact us.

  • Transfer and credits

    If you cannot attend a guided bush tour, you may transfer your booking to someone else. Please let us know as soon as possible.

    In special circumstances, we may offer a credit towards a future guided tour instead of a refund. This option is only available if future tours aren’t fully booked and you have given a minimum of 14 days notice.

  • Guided bush tour cancellations by Āwhina

    If we need to cancel or reschedule a guided tour, participants will be offered a full refund or the option to transfer to a future date.

Contact us.

awhina.rongoa@gmail.com
022 587 6600

Hawke’s Bay
Aotearoa